CUSTOMER FEEDBACK

We are so grateful to customers for taking the time out of their busy lives to leave us with feedback and reviews. Whether it is constructive or glowing, we learn and grow from every opinion expressed. We hope by reading these reviews which are just some of what we have received, you will have the confidence to move forward with us.
"The most fantastic online shopping experience I have ever had! I'm a shopaholic ( see no need for treatment considering the fabulous things available?) so that's saying something!!
Beautiful products and lovely wrapping too. Purchased on a Friday ( in melbourne) and arrived on Tuesday....now that's impressive!! I will be a regular shopper with Ali and her gorgeous shop!! I purchased the majority of my order for Xmas presents for family and friends, and I am positive they will be as thrilled as I am with this amazing bounty!!! Thank you so very much Ali .....you have found a loyal customer xx My only issue now is what to buy from you next ?
Bridie Holliday
"one of the best shopping sites on the net. Quality products and great customer service. The donation to charities is inspiriting. This is my second order and it will not be my last. Great as a gift for friends and family (it is also gift wrapped)"
Kez Morgan
"Wow, wow, wow!!!! What unbelievable service. I ordered at 4-45pm on Monday and I had my delivery by 10am today. Very happy with the best teams I ordered (don't want to say what they are as they are Xmas presents lol). Love the fact that some of the money is donated to some very worthwhile charities. Deb, your wrapping was excellent. Will definately order from you again and I will be sharing your page with my home decorating mums forum. Get ready to be busy" 
 Sharyn Heyligers 
"Thanks for shipping out my order so quickly!
Loved the free gifts, especially the beautiful candle.
Very happy I made my purchases with you :) "
Laura Constable
"Just received my order. Very quick delivery and a lovely surprise to receive some free gifts. Excellent customer service. If only every shopping experience was like yours. Thanks so much." Lisa Chapman
 "Attractive site and posted good straight away".
Helen Dawson
"My first purchase / experience with ILA. And yes, now one of my favourites! I'll undoubtedly be repeating said experience. Beautifully packaged, with a complimentary wee sample candle (which was very clever because it smells JUST divine, and so will be ordering the real McCoy...) PLUS! (And this is my "clincher"... ) The postage for my order came under actual cost, so relieved a $5 gift card. Seriously, a business that donates to really worthy charities, AND looks after their individual customer this way?? Rare, and deserves my patronage. With this winning recipe you guys will kill it! Helps the range is fantastic! Summer Dayz. Hmmmm Many thanks Ali & the Team at ILA."     Amy Johnston
 "Huge thanks for the $20 voucher, I was quite impressed when I saw this in my emails as I was by no means expecting it. Only came across your business yesterday and I've made 2 purchases in 2 days and will be back from more in the near future - very impressed! Thanks again!"
Nicole Muster.
Nicole received a $20 voucher as her promotional code did not work at the time of her purchase.
 
"My order arrived very quickly (only 2 days after ordering), was wrapped beautifully and came with a small free gift. Thanks so much, I will be sure to shop at Island Living again!" Linda Robertus
"Hi just want to say I am very impressed with the packaging of my lovely gifts! The package was almost to pretty to open, but when I did I was not only happy to receive my selection of candles and skin care products but the free trial size samples of other products to tempt me with future purchases. It all arrived promptly and in perfect condition. The selection of products are perfect for gift giving or even for spoiling yourself with a little taste of Island Living."  
Suzanne Gonye
 
"Very pleased with service and fast shipping thank you"
Sharon Bailey
 
"Another positive experience! Love the candle holders and pineapple tea lights, The 'white flowers' sohum candle fills the house with a beautiful fragrance. I normally get a headache from perfume, but i don't at all from the 'turkish rose' petit perfum. It's subtle but lovely."
Paula Yearsley
 
"I love the range of gifts, the quick delivery and the packaging is beautiful. :)"
Jillian Bates
 
"Thanks Island Living Australia for the outstanding customer service! Received my order the next day:) Nicely packaged and even included a free gift! Now that's what I call good service:)"
Janett Ryan
 
"Loved my delivery of gorgeous mint wall hooks - such a good price too. They are perfect! Thanks so much for the speedy delivery. Am so looking forward to hanging them up in the nursery. Thanks ILA!"
Deborah Unwin
 
"Just received my gorgeous Dharma Door hessian sack, only two days after ordering it. It was beautifully wrapped and came with a lovely small gift. Thanks so much, I will be sure to buy from Island Living Australia again!"
Linda Robertus
 
"Gorgeous products, carefully and beautifully wrapped. Delivered really fast, Thank you!!"      Helen Milne
 
"Totally in love with the necklace I received from you and my second special delivery was beautifully wrapped with a special little note for the birthday girl so I didn't have to do anything! Thank you"
Roxanne McKittrick
 
"I ordered some candles that I love from the Sohurn range (hard to find ones) - thankyou! Arrived today, including some beautiful free samples. Packaged extremely well - will use you again."   Keva Coulson
 
"Was very happy with delivery of the goods I ordered. The creative packaging and free trial samples made it even more special. The descriptions matched the items perfectly. Would highly recommend Island Living Australia to anyone looking for beautiful, good quality gifts for yourself or a friend. Thank you!"
Paula Yearsley